Information We Collect

“Personal Information” is information that identifies or may reasonably identify you.

We may collect Personal Information that you provide to us when you interact with The Premiere Group through our website, by phone, email, text message, or otherwise. This information may include:

• Your full name
• Mobile phone number
• Email address
• Mailing address
• User or screen name
• Information you choose to include in messages you send to us
• Comments or feedback you provide regarding our services
• Other information you voluntarily provide to us

SMS Information

Through use of our SMS services, The Premiere Group may receive information from our third-party service providers, including your mobile phone number when you send a text message to us, the text of messages you send through the service, any user or screen name you select in connection with the service, and comments or feedback you provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and use of the website, including your IP address, browser type, operating system, referring URLs, pages viewed, and other information about how you interact with the website.

How The Premiere Group Uses Your Information

We may use Personal Information to:

• Provide our website, services, and SMS communications
• Process and respond to inquiries
• Communicate with you regarding our services or your interactions with The Premiere Group
• Improve our website and services
• Send important announcements, administrative messages, reminders, updates, or other relevant communications
• Conduct internal research and analysis
• Provide aggregated or anonymous reporting for internal and external clients and partners
• Protect our rights, property, users, and business
• Detect or prevent fraud, misuse, illegal activity, or security incidents
• Comply with applicable laws, regulations, subpoenas, court orders, and other legal obligations

Messages sent through our SMS services may be stored on servers used by The Premiere Group or its third-party service providers.

Information Sharing and Disclosure

We do not sell or rent your Personal Information to third parties.

We may use or disclose Personal Information in limited circumstances, including when:

• You have provided your consent.
• We need to enforce our Terms of Service or other applicable agreements.
• We provide information to trusted businesses, service providers, or persons for the purpose of processing Personal Information or providing services on our behalf. Such parties are expected to process the information only as necessary to perform those services and to maintain appropriate confidentiality and security measures.
• We provide information to third parties that have entered into appropriate confidentiality or non-disclosure agreements with us.
• We provide information to a company controlled by, controlling, or under common control with The Premiere Group for purposes permitted under this Policy.
• We respond to subpoenas, court orders, legal process, or other legal requirements, or establish, exercise, or defend legal rights.
• We believe disclosure is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of our Terms of Service, or other unlawful activity.
• The Premiere Group or its assets are acquired by, merged with, financed by, or otherwise transferred to another company or organization.

We may also share aggregated or de-identified information that does not reasonably identify an individual, such as the number of people who used a service during a particular period or the number of messages sent.

Security

The Premiere Group takes reasonable precautions designed to protect the security of your Personal Information, including working with third-party service providers that are expected to maintain appropriate safeguards.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee that unauthorized individuals will never gain access to Personal Information despite our efforts.

When you use SMS services, your information may travel through third-party infrastructure that is not under our direct control, including SMS delivery platforms and wireless carrier networks.

This Policy does not govern information that you independently transmit to other individuals or third parties.

Your Rights and Choices

You may opt out of receiving marketing communications from us by following the instructions contained in those communications or by contacting us directly.

Even if you opt out of promotional communications, we may continue to send non-promotional, administrative, transactional, or service-related communications where appropriate.

You may also contact us to request access to, correction of, or updates to Personal Information you have provided to us, subject to applicable law.

SMS Communications

Consent to Receive SMS Messages

By providing your consent to receive SMS communications from The Premiere Group, LLC, you acknowledge and agree that you may receive text messages at the mobile phone number you provide.

Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications relating to:

• Updates concerning services or transactions
• Appointment or meeting reminders
• Follow-up messages
• Billing-related inquiries or information, where applicable
• Job application status or recruiting communications
• Onboarding or employment-related information
• Announcements or administrative communications
• Other communications related to your interaction with The Premiere Group

Opting In

A mobile user may opt in to receive SMS communications through methods such as:

• Entering a phone number online
• Sending a mobile-originated SMS message in response to an available opt-in opportunity
• Providing consent verbally during a conversation with a Premiere representative
• Completing a paper form that includes a phone number and applicable consent language
• Signing up at a point-of-sale location, where applicable
• Completing another consent mechanism presented by The Premiere Group

Message Frequency and Charges

Message frequency may vary.

Message and data rates may apply depending on your wireless carrier and service plan.

Opting Out

You may opt out of receiving SMS communications at any time by replying STOP to a text message from The Premiere Group.

Where supported, you may also be able to opt out by replying QUIT.

We may continue to send certain non-promotional or administrative communications relating to services you use where permitted by law.

Help

For assistance with SMS communications, reply HELP to a text message from The Premiere Group or contact us directly.

Third-Party Websites

Our website may contain links to websites operated by third parties. The Premiere Group is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing Personal Information to them.

Children’s Privacy

Our services are not intended for children under the age of 13, and The Premiere Group does not knowingly collect Personal Information from children under 13.

Children age 13 or older should not submit Personal Information without the permission of a parent or guardian where such permission is required.

If we become aware that we have inadvertently collected Personal Information from a child under 13, we will take reasonable steps to delete that information.

Intended Audience

The Premiere Group’s services are intended for users in the United States unless otherwise stated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically for updates.

Questions or Concerns?

If you have questions or concerns regarding this Privacy Policy, our privacy practices, or SMS communications, please contact The Premiere Group directly.

For assistance with SMS communications, you may also reply HELP to a text message from The Premiere Group.